NorthWestern Dental Clinic
According to our open methodology, this clinic scored 56.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #17 of 25 ranked clinics · Last checked: 11 September 2026
56.7/100
Positions by Rating Profile
- Overall Transparency & Trust#1756.7/100
- Best for Expats#1855/100
- Best for Dental Implants#1850.5/100
- Best for Emergency Dental Care#1556.5/100
- Best Price Transparency#2236.4/100
- Best English-speaking Clinics#1859.5/100
- Best for Families / Children#1759.1/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Practice in Pehchan Mall, G-9 Markaz, led by Dr Burhan Rashid and open around the clock for emergencies, with a second entry in the establishment register for an F-10 Markaz address. The site is a JavaScript application that serves an empty page to a plain reader; the text was recovered from the script file behind it, and it publishes the address, phone, sixteen procedures, six specialties and the founder's credentials, but no prices, no dentist besides the founder and no photograph of the premises. Its markup claims an average of 4.9 from over 1,000 reviews; the clinic's own Google listing carries 115, and the star histogram on that listing sums to exactly that.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 16.5 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website The site returns a full HTML head with structured data but renders its body in JavaScript. [s1] [sm] | 4/4 |
| ✓ | Dentist names listed Dr Burhan Rashid, BDS, published as lead dentist and founder in the site's own Person markup and in its meta description. [s1] | 3/3 |
| ✓ | Dentist specializations listed Six medical specialties published in the site's own Dentist markup: orthodontics, endodontics, prosthodontics, oral surgery, cosmetic and paediatric dentistry. [s1] | 2/2 |
| ✗ | Real clinic photos The images on the clinic's own Google listing were downloaded at full size and looked at on 2026-09-11. The listing holds one still image and it is a marketing poster — a stock clinician in a composited surgery, over the line "Now Serving Patients from I-8 · I-9 · I-10 Islamabad". The clinic's own site was read as well, including the script file that carries its text: it holds exactly two images, a logo and a hero background, and that background is a computer-generated treatment room, not a photograph of these premises. The listing records who uploaded each item: 4 by the practice itself and 0 by visitors. [sm] [s1] | 0/2 |
| ✓ | Service list published Sixteen procedures published in the site's own availableService markup. [s1] | 3/3 |
| ✓ | Clear contact details Telephone, e-mail and street address in the site's own markup and FAQ. [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [sm] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The site serves an empty page to a plain reader, so its whole visible text was taken from the script file behind it and read in full on 2026-09-11 - 335,939 bytes. It contains no currency token of any kind: no PKR, no Rs, no rupee figure, and not one occurrence of price, fee, cost or charge. The only pricing signal anywhere on the site is the schema.org priceRange band in its head, which reads "$$" and carries no figures. This is a verified absence, not an unread page. [s1] | 0/3 |
| ✗ | Cleaning price listed No figure for scaling or cleaning anywhere on the site: the script file carrying its entire visible text was read in full on 2026-09-11 and holds no currency token at all. [s1] | 0/2 |
| ✗ | Filling price listed No figure for fillings anywhere on the site: the script file carrying its entire visible text was read in full on 2026-09-11 and holds no currency token at all. [s1] | 0/2 |
| ✗ | Crown price listed No figure for crowns anywhere on the site: the script file carrying its entire visible text was read in full on 2026-09-11 and holds no currency token at all. [s1] | 0/2 |
| ✗ | Implant price listed No figure for implants anywhere on the site: the script file carrying its entire visible text was read in full on 2026-09-11 and holds no currency token at all. [s1] | 0/2 |
| ✗ | Consultation price listed No figure for a consultation anywhere on the site: the script file carrying its entire visible text was read in full on 2026-09-11 and holds no currency token at all. [s1] | 0/2 |
| ✗ | X-ray / imaging price listed No figure for radiographs anywhere on the site: the script file carrying its entire visible text was read in full on 2026-09-11 and holds no currency token at all. [s1] | 0/2 |
Reputation & Reviews
16.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-10 [sm] | 6/6 |
| ◐ | Google review volume Re-read on 2026-09-11 from the clinic's own Google listing, which now also publishes its star histogram: 1 at one star, none at two, 1 at three, none at four and 113 at five, summing to 115. That settles the discrepancy recorded earlier: the clinic's own page markup declares an average of 4.9 from over 1,000 reviews, but the listing's own buckets sum to exactly 115, and their weighted mean of 4.95 reproduces the rating the listing prints. The self-declared figure was not used. [sm] | 2/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-24 (listing read 2026-09-26). [northwestern-dental-clinic-islamabad-gbp-2026-09-26] | 3/3 |
| ✓ | Clinic responds to reviews Replies from the practice sit under 5 of the 5 reviews Google renders on the clinic's own Google listing (out of 115 in all), read on 2026-09-11. All five carry an answer written for the individual patient, each posted within a day or two of the review. [sm] | 2/2 |
| ✓ | No recurring complaints The star histogram published on the clinic's own Google listing reads 1 at one star, none at two, 1 at three, none at four and 113 at five, summing to 115 — the same total the listing prints beside the rating, and a weighted mean of 4.95. Only one review in the whole base sits below three stars, so the threshold this criterion asks for — three or more dated reviews by different authors about the same thing — cannot be reached. [sm] | 2/2 |
| ✗ | No suspicious review patterns The listing's own star histogram reads 1 at one star, none at two, 1 at three, none at four and 113 at five, summing to 115 — that is, 113 of 115 reviews are five-star with almost nothing in between. Three of the five reviews Google renders come from accounts holding a single review, and three of the five open on the same narrative — the writer describes searching online for a dental clinic in Islamabad, in the same words the practice uses in its own advertising, and being led here. Alongside that, the clinic's own page markup declares an average of 4.9 from over 1,000 reviews, while its own Google listing carries 115 and the histogram sums to exactly that. The criterion names bursts of five-star entries, template wording and single-review accounts; two of the three are present, and the inflated self-declared figure sits beside them. This records what was read and does not attribute a motive. [sm] | 0/2 |
| ✓ | Active Facebook presence The clinic's own sameAs markup links its Facebook page. [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "NorthWestern Dental Clinic Islamabad" and "NorthWestern Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [northwestern-dental-clinic-islamabad-tripadvisor] [northwestern-dental-clinic-islamabad-tripadvisor-2] | 0/0.5 |
| ✓ | Other review platforms Listed on Marham (clinic page). [northwestern-dental-clinic-islamabad-platforms] | 0.5/0.5 |
Medical Infrastructure
9 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] [sm] | 2/2 |
| ✓ | Orthodontics [s1] [sm] | 2/2 |
| ✓ | Oral surgery Maxillofacial surgery is among the published procedures; the Google listing carries the Oral and maxillofacial surgeon category. [s1] [sm] | 2/2 |
| ✓ | Pediatric dentistry [s1] [sm] | 1.5/1.5 |
| ✓ | Emergency care The site's own FAQ and opening-hours markup state 24/7 operation for emergencies. [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
6 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available The site's own FAQ tells patients to book via WhatsApp on the published number. [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations Body copy is JavaScript-rendered; not readable without a browser. | 0/1 |
| ✓ | Convenient opening hours Published opening hours are 00:00-23:59 seven days a week. [s1] | 1.5/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Pakistan", "English speaking dentist Pakistan", "dental implants Pakistan", "emergency dentist Pakistan", "Pakistan dental clinic for expats".
| ✓ | Mentioned for: best dentist Pakistan Own site ranked 5th. [sq1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Pakistan [sq2] | 0/1 |
| ✗ | Mentioned for: dental implants Pakistan [sq3] | 0/1 |
| ✓ | Mentioned for: emergency dentist Pakistan The clinic's own Facebook page ranked 9th. [sq4] | 1/1 |
| ✗ | Mentioned for: Pakistan dental clinic for expats [sq5] | 0/1 |
| ✓ | Structured data on website Three JSON-LD blocks: Dentist, Person for the lead dentist, and FAQPage. [s1] | 1.5/1.5 |
| ◐ | Google indexing quality Ranks for the general city query but not for the implants query, and reaches the emergency query only through its Facebook page. [sq1] [sq3] [sq4] | 1/2 |
| ✓ | Dedicated service pages The site's own router, read on 2026-09-11, defines a parameterised route for each treatment (/services/:slug) alongside three treatment-and-city landing routes for the clinic's main procedures and three routes for separate Islamabad sectors. Each treatment therefore has its own address rather than an anchor on one long page. [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: IHRA-01979 (Islamabad Healthcare Regulatory Authority - Registered) (IHRA register of registered healthcare establishments, read 2026-09-10: IHRA-01979, North Western Dental Clinic, Registered, Dental Clinic, Pehchan mall, First floor, G-9 markaz, Islamabad - the address matches the one the clinic publishes in its own markup. A second entry, IHRA-02478 North Western Dental Clinic F10 (Arooj arcade, F-10 Markaz), is registered under the same brand. The register records registration only and carries no licence tier, no expiry and no as-of date.) [reg0]
Dentists & professional licences
Red Flags
- medium Suspicious review patterns (-5 pts) — Suspicious review patterns recorded in the data (derived).
Red-flag penalty applied: -5 points (capped at -20).
Data We Could Not Verify
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.northwesterndental-isb.com/ |
|---|---|
| Phone | +92 347 1953945 |
| +92 347 1953945 | |
| https://www.facebook.com/profile.php?id=100087849521680 | |
| Google Maps | Map listing |
| Address | 1st Floor, Pehchan Mall, G-9 Markaz, Islamabad, Pakistan |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.northwesterndental-isb.com/ | The clinic's own JSON-LD: street address, telephone, e-mail, 24/7 opening hours, sixteen procedures, six specialties, lead dentist with BDS and claimed PMDC registration, social accounts, FAQ (WhatsApp booking, service area). Body content is JavaScript-rendered and was not readable. | 2026-09-10 |
| sm | https://www.google.com/maps/place/NorthWestern+Dental+Clinic/@33.68… | Google place read 2026-09-10: rating 4.9 from 115 reviews, coordinates 33.6880252/73.0322755, address 1st floor Pehchan Mall G-9 Markaz, phone +92 347 1953945, website link, ten categories | 2026-09-10 |
| reg0 | https://ihra.gov.pk/registered-hces-list/ | IHRA register: IHRA-01979 North Western Dental Clinic (G-9 Markaz) and IHRA-02478 North Western Dental Clinic F10, both Registered | 2026-09-10 |
| reg1 | https://hospitals-inspections.pmdc.pk/api/DRC/GetData | PMDC practitioners register: MIAN BURHAN RASHID 25799-D, Permanent, Active to 31/12/2028 | 2026-09-10 |
| sq1 | search:best dentist Islamabad Pakistan | AI/search visibility scout 2026-09-10 (web search top 10): own site at rank 5 | 2026-09-10 |
| sq2 | search:English speaking dentist Islamabad | AI/search visibility scout 2026-09-10 (web search top 10): clinic absent | 2026-09-10 |
| sq3 | search:dental implants Islamabad | AI/search visibility scout 2026-09-10 (web search top 10): clinic absent | 2026-09-10 |
| sq4 | search:emergency dentist Islamabad | AI/search visibility scout 2026-09-10 (web search top 10): the clinic's own Facebook page at rank 9 | 2026-09-10 |
| sq5 | search:Islamabad dental clinic for expats | AI/search visibility scout 2026-09-10 (web search top 10): clinic absent | 2026-09-10 |
| northwestern-dental-clinic-islamabad-gbp-2026-09-26 | https://www.google.com/maps?cid=12691367245604963715&hl=en | Google listing read on 2026-09-26: rating 4.9 from 116 reviews; star histogram 1★ 1 / 2★ 0 / 3★ 1 / 4★ 0 / 5★ 114; newest review dated 2026-09-24; 5 of the 5 newest reviews carry an owner reply, latest dated 2026-09-24. | 2026-09-26 |
| northwestern-dental-clinic-islamabad-platforms | https://www.marham.pk/hospitals/islamabad/northwestern-dental-clini… | Marham: clinic page of Northwestern Dental Clinic, 1st floor pehchan mall, G-9 Markaz, Islamabad (checked 2026-10-01) | 2026-10-01 |
| northwestern-dental-clinic-islamabad-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "NorthWestern Dental Clinic Islamabad" (6 attractions, 6 hotels), none of them a dental practice in or near Islamabad; 12 suggestions for "NorthWestern Dental" (2 places, 4 attractions, 6 hotels), none of them a dental practice in or near Islamabad; no listing for this clinic | 2026-10-05 |
| northwestern-dental-clinic-islamabad-tripadvisor-2 | https://www.northwesterndental-isb.com/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-24). |
| 2026-09-11 | The price rows and the service-page row were settled by reading the script file that carries the site's whole visible text, instead of recording them as unread. The file holds no currency token at all, so all seven price rows are a verified absence; the same file's router gives each treatment its own address, so the service-page row is a verified yes. |
| 2026-09-11 | The clinic's site was read after all: it is a JavaScript application that serves an empty page, and its text lives in the script file behind it, which was downloaded and read in full. It publishes no prices, no dentist besides the founder and only two images, neither of them a photograph of these rooms. The summary was corrected: it no longer says the site could not be read, and the clinic's claim of more than a thousand reviews is now set against the 115 its own Google listing carries. |
| 2026-09-11 | Reputation review: the clinic's own Google listing was read again, this time with its star histogram, its reviews with exact dates and any replies from the practice, its published opening week and its photographs, which were downloaded at full size and looked at. On this card the clinic's own claim of more than 1,000 reviews was measured against the listing's star histogram, which sums to 115; the age of the newest readable review was dated exactly and recorded; the practice was found to answer reviews on its own listing; signs of manipulation were recorded against the review history; the photographs on the clinic's listing and site were downloaded and looked at, and none of them is a photograph of the premises. |
| 2026-09-10 | Initial data collection for the Pakistan Dental Transparency & Trust Index: verified via the clinic's own structured data on northwesterndental-isb.com, the Google Maps place page, the IHRA register of registered healthcare establishments and the PMDC practitioners register. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.